Head of Risk (m/f)

Launched in January 2016, Rakuten Europe Bank (REB) continues the diversification of Rakuten in Europe and provides financial services to its members. Rakuten Europe Bank S.A. is a fully licensed credit institution established in Luxembourg and supervised by the Commission de Surveillance du Secteur Financier.

Rakuten, Inc. (TSE’s first section: 4755) is the largest ecommerce company in Japan, and third largest ecommerce marketplace company worldwide. Rakuten provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Founded in 1997, Rakuten is headquartered in Tokyo, with over 12,000 employees and partner staff worldwide. Rakuten’s 2015 revenues were 713.5 billion Yen.

For Rakuten Europe Bank in Luxembourg we are searching for a:

Head of Risk (m/f)

As Head of Risk, you will be in full charge of the Risk Management function of Rakuten Europe Bank.


  • Responsible for Enterprise Risk Management (ERM) system and Internal Control framework, including fraud risk, credit risk, liquidity risk, operational risk, Information Security and Internal Audit
  • Perform regular risk assessments, identify opportunities and propose improvement recommendations
  • Monitor the effective execution of the agreed recommendations
  • Ensure implementation of integrated and pro-active ERM system, including an efficient risk management process, active customer and vendor base management, advisory on trends and risks on the product portfolio and roadmap
  • Ensure implementation of robust risk framework (including policies & procedures), solid and insightful risk reporting (including ability to deliver accurate and detailed risk data) and infrastructure
  • Further develop and lead a high performance Risk team
  • Responsible for oversight of the development and implementation of the ERM strategy
  • Ensure execution of BCP and DRP strategy
  • Responsible for Outsourcing and Service Level Management


  • University degree in finance, MBA preferred
  • Significant experience in Risk Management in the financial services industry, background in payments is a plus
  • Several years of experience in leadership role
  • Proven experience building successful Internal Control and sound Risk Management frameworks
  • Strategic thinking, analytic skills, communication skills, business acumen, strong process, independent judgment and presence of mind, team player, change agent project management skills
  • Willingness to travel

  • Interesting and challenging fast paced environment
  • A chance to shape and build the business and inspiration to make a difference
  • Open and respectful multicultural environment
  • Professional, passionate, ambitious, but friendly team
  • Possibility for professional growth and international assignments
  • A friendly environment where teamwork matters and were we enjoy each other’s company in and outside work (e.g. Happy Friday Drinks, Pizza Lunch, Laser Tag or Bowling evenings, and, and, and…)


  • Innovative and flexible people full of energy
  • Friendly team player with a professional mindset
  • Those who can think for themselves and take action
  • Willing to work in a dynamic, multicultural and global environment where multilingual skills are a big asset
  • Ambitious to grow as an individual within the company
  • Passionate about working in a global company which wants to make a difference by empowering society.

If you are interested in this position, meet these requirements and wish to actively participate in developing our company and join our highly motivated team, please send your detailed and informative application to Miriam Schäfer at eu-careers@mail.rakuten.com, including your salary expectations and specifying your earliest possible date of joining!

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