(Senior) Site Reliability Engineer (m/f/d)

Founded in Tokyo in 1997 with the launch of the e-commerce marketplace Ichiba, Rakuten is now one of the world’s leading internet services companies, with a transformative presence in e-commerce, digital content and FinTech. With more than 14,000 employees, we are committed to realizing our mission of contributing to society by creating value through innovation and entrepreneurship. With the passion of a start-up and the influence of a global leader, we’re finding extraordinary new ways to disrupt markets and dazzle customers.

In Europe, Rakuten has been active for more than a decade and we have been constantly growing our footprint to more than 14 services and offices in London, Dublin, Paris, Berlin, Barcelona and other major European cities. With a robust core in e-commerce and offices in Berlin and Bamberg, Rakuten Germany seeks to leverage this ecosystem of services to create a unique value proposition to both, consumers and merchants.

We think of ourselves as a new kind of family, one based not on chance but on determination to be the brightest and the best. If you want to be part of our journey and grow with us, let’s talk.

We are searching for our office in Bamberg for a:

(Senior) Site Reliability Engineer (m/f)


  • DevOps Mindset
  • Develop effective tooling, alerts and response to both identify and address reliability risks incl. automatic problem detection and mitigation
  • Participation in on-call rotation
  • Engage with product teams to fix production outages and carry forward action items to improve ongoing reliability.
  • Willingness to work in a changing environment


  • Ability to root cause sources of instability in a high-traffic, distributed system
  • Experience with configuration and troubleshooting of Linux, Java, PHP, Docker systems.
  • Understands large-scale complex systems from a reliability perspective
  • Software engineering skills ideally with experience in PHP and/or Java
  • Passion for resolving reliability issues and identify strategies to mitigate going forward
  • Experience with Cloud Computing platforms (particularly Azure and GCP)
  • Fluent English skills
  • Deep network analysis experience is a plus
  • Strong Linux system-level analysis capabilities is a plus

  • Interesting and challenging fast paced environment
  • A chance to shape and build the business and inspiration to make a difference
  • Open and respectful multicultural environment
  • Professional, passionate, ambitious, but friendly team
  • Possibility for professional growth and international assignments
  • Active support in finding accommodation and moving from abroad
  • Your recruiter will answer your questions about benefits or working conditions  that are specific to different European locations


  • Innovative and flexible people full of energy
  • Friendly team player with a professional mindset
  • Those who can think for themselves and take action
  • Willing to work in a dynamic, multicultural and global environment where multilingual skills are a big asset
  • Ambitious to grow as an individual within the company
  • Passionate about working in a global company which wants to make a difference by empowering society.


If you are interested in this position, meet these requirements and wish to actively participate in developing our company and join our highly motivated team, please apply by sending an email to Marc Borgstedt at jobs@rakuten.de


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